Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!

What are the office and access hours?

Monday through Friday, 8:30 AM to 5 PM

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

How do I rent a unit?

Rent a unit online or call your local facility.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What security features do you offer?

Our facilities are under 24-hour video surveillance.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.